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    Organisation and License Settings

    Manage the license name and contact details, package settings and session limits.

    To manage Organisation and License Settings, go to Settings > Organisation. A list of settings is available.


    License fees are established by License Settings, determined by the License Package and Session Limits. The License Package is the fee for the subscription, and this is multiplied by the total number of Session Limits .


    Organisation Settings

    The Organisation Settings record the trading name of the business. Details from here are used on documents such as Invoices, Statements, Packing Slips and reports. Go to Settings > Organisation > Organisation Settings and select Edit in the toolbar to activate fields.

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    Enter your business details and Save.


    Changes to organisation name and address details are automatic. Documents that are posted or pending and reference the name or address are updated to reflect the new details.



    License Settings

    License settings are established when a License is first created. 

    Changes can be made at any time within the software. Go to Settings > Organisation > License Settings and select Edit in the toolbar to activate fields.


    • Partner: your point of contact for software support.
    • License Package: the Infusion subscription for the license.
    • Zone ID: your local timezone.
    • Sessions Limit: the number of sessions that may be active at one time. Note that there may be users logged into different sessions. The Session Limit determines how many sessions (including POS sessions) can be concurrently active. If all sessions are in use, subsequent users attempting to log in are notified Session Limits are exceeded. See https://infusion.helpjuice.com/faqs/1750847-how-do-i-login-when-it-says-session-limit-exceeded 


    Changes made to the License Package or Sessions Limit will generate a change of subscription fee.


    Changes to Names and Addresses on Licenses on the Organisation Settings do not generate a change in the subscription fee. 

    If the business is sold or changes name, then the subscription can be updated without a fee. However, if the old owner wishes to keep a separate data file the new owner is required to establish their own subscription.

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